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Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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The appam patra has a nonstick coating on the aluminium base which requires little oil, doesn't allow food to stick to the surface and allows even distribution of heat. This saves gas and cooks your nutritious food faster. Thick aluminium body ,Built using aluminium, the taper pan can withstand the rigours of daily use. The aluminium conducts heat quickly and heats up evenly to facilitate a faster cooking process.


Rasoi Non-Stick 12 Cavity Appam Patra/Maker Paniarakkal with Lid

Aluminium Non-stick cookware with superior quality 3 layer non-stick coating and exterior coating, cool touch and strong handle. Grooved bottom design for ideal and uniform heat distribution. Keep the temperature in control and avoid burning of food.

Rasoi Non-Stick Aluminium Dosa Tawa 27.5 cm diameter  (Aluminium, Non-stick)

Cooking your meals just got a bit healthier with the Rasoi Non Stick Fry pan. It is made from 100% virgin aluminium and Four layered non-stick coating that facilitates oil-free and healthy cooking (2 Layer Interior Coat & 2 Layer Exterior Coat). Drizzle a few drops of oil to saute, shallow fry and stir fry vegetables or dry roast spices without them losing the flavor. You can toss vegetables comfortably as the double-riveted Bakelite handle offers a firm grip and prevents heat transfer to your hands. this fry pan is quite sturdy and has a thickness of 2.6 mm, making it suitable for everyday use. With a finish of premium metallic hammer tone paint that is resistant to high temperature, This fry pan is easy to clean and it is compatible to use in a dishwasher.


Rasoi Non-Stick Aluminum Hammer Tone Finish Fry Pan With SS Lid  

Prepare a variety of delicacies without any hassle in the Rasoi Non-Stick Kadhai with Stainless Steel Lid. Made with 100% virgin aluminium and food-grade, this kadhai is high-quality and food-safe. The 2.6 mm thick virgin aluminium body is strong and durable for daily use. With 4 layers of non-stick coating to keep food from sticking, you can enjoy healthy, oil-free cooking! Deep walls keep food from popping out while you saute vegetables or shallow fry puris. Offering a smooth, firm grip, its double-riveted, cool-touch Bakelite ear handles also prevent heat transfer to your hands. The premium metallic paint in a sleek, shiny hammer tone finish makes the kadhai look aesthetically appealing.


Rasoi Non-Stick Aluminum Hammer Tone Finish Deep Kadai With SS Lid

Cooking food is one of the most hectic work but this beautiful, durable black finish hard saucepan makes the work easy for everyone. It absorbs heat faster which lets you cook quickly and which in turn makes it energy efficient as well. The well-insulated ergonomic handle makes handling the saucepan a breeze.


Rasoi Non-Stick Aluminum Hammer Tone Finish Sauce Pan

Rasoi non-stick tawa is great for making delicious dosas, rotis, omelettes and more. With its non-stick formula, this is a perfect tawa for beginners. You can cook hassle-free without creating any mess. It is a versatile cooking vessel that lets you roast, simmer and sauté. It helps you prepare variety of food items without any trouble. It’s very durable as it is made of aluminium. Due to this, the tawa is scratch-resistant and non-stick. The non-stick coating ensures that you use minimal oil and also helps you cook without burning the food.


Rasoi Non-Stick Aluminum Hammer Tone Finish Dosa Tawa 

If you are looking for a gas stove which will help you save both time and energy in the kitchen, opt for the Glass Top stove by Rasoi. The product has quality burners, ranging from small to big size options for regulating your cooking requirements appropriately. The sleek look of the burner adds a modern dimension to your kitchen, while also serving the purpose of fast cooking. The product has an easy-to-use smart lock pan support and spill tray which ensures your convenience at the kitchen.